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Contact Information

General Inquiries

hello@cortexlabs.app

Location

Global (Remote)

Response Time

Within 24-48 hours

Before You Contact Us

I have a question about a money transfer. Can you help?

We're a comparison service and don't process any transfers. Please contact your chosen provider directly for transfer-related questions.

The rates shown don't match what I see on the provider site.

Rates can change quickly. Our scraped rates are updated every 5-10 minutes, while the provider's site shows real-time rates. Always confirm the exact rate before transferring.

Can you add a new provider or currency?

We're always looking to expand our coverage! Send us an email with your suggestion and we'll consider it for future updates.

Note: We cannot help with transfer issues, refunds, or account problems with providers. Please contact the provider directly for these matters.